Samsung Service Center Singapore Address and Hotline Number

Looking for Samsung Service center in Singapore? Or maybe you are searching their Hotline number? Whatever the need, our articles covers it all.

We have listed Samsung authorized Service centers here with their address, google map directions, Customer service phone numbers, Opening hours, Online appointment and Complaint/feedback email support for all your warranty repair and replacement needs.

All kinds of repairs and replacement services available for Samsung devices like:

  • Smartphones (Galaxy Z, Galaxy S, Galaxy Note, Galaxy A) & Accessories (Smartphone Protection cases, Wireless Chargers, Battery Packs)
  • Tablets (Galaxy Tab S, Galaxy Tab A) & Accessories (Book cover, Keyboard cover and Battery packs)
  • Galaxy Watches (Galaxy Watch active, Galaxy Watch, Galaxy Fit)
  • TVs (Neo QLED, QLED, Crystal UHD, Full HD/HD TV, 8K TV, Smart TV)
  • Air Conditioner (Single Split AC, Multi Split AC)
  • Memory Storage Products (SSD, NVMe SSD, SATA SSD, Portable SSD & Memory Cards) etc.

From cracked screen replacement, Battery replacement, Galaxy speaker issues, phone won’t turn on to any Hardware or Software issues, these Authorized Samsung service center in Singapore have all the expert technicians, tools and Original spare parts to repair them all.

Hotline Number (Mobile Devices): 1800-4252997 (1800 GALAXY S) and +65 69161260 for Overseas
Hotline Number (Consumer Electronics): Tel: 1800-7267864 (1800 SAMSUNG) and +65 69161261 for Overseas Consumers

Samsung Service Center Locations in Singapore – Address and Opening Hours

Samsung Experience Store and Mobile customer service center

Address: 1 HarbourFront Walk, #02-28/29 VivoCity Shopping Mall, Singapore 098585

  • Phone Number: +65 6376 9150
  • Service Hours: Mon-Sat – 11 AM to 7 PM, Sun & Public Holiday – 11 AM – 5 PM
  • Product Serviced: Samsung Mobile devices repair & replacement including Smart Phones, Tablets, Wearables, Accessories, Feature Phone, Galaxy Camera, Smart Home & Wireless Charger Stand
  • Nearby Landmark: Located inside VivoCity (Level 2), the largest shopping mall in Singapore
  • Nearest MRT Station: Harbourfront MRT (100 m)

Samsung Service Centre, Plaza Singapura

Address: 68 Orchard Road, #B2-23, Plaza Singapura Shopping Mall, Singapore 238839

  • Customer Service Number: +6518004252997, +65 6916 1260
  • Service Hours: Mon-Sat – 11 AM to 7 PM, Sun & Public Holiday: 11 AM – 5 PM
  • Product Serviced: All Samsung Products service is provided including: Smart Phone, Tablet, Wearables, Accessories, Feature Phone, Galaxy Camera, Smart Home & Wireless Charger Stand, Blu-ray, DVD Player and Vacuum Cleaners
  • Nearby Landmark: Located inside Plaza Singapura Shopping Mall (Level B2)
  • Nearest MRT Station: Dhoby Ghaut MRT station (<50 m)

Samsung Experience Store and Service Center, Westgate

Samsung Service center Westgate Mall, Jurong East, Singapore

Address: 3 Gateway Drive, #02-01, Westgate Shopping Mall, Jurong East, Singapore 608532

  • Phone: +65 1800 726 7864
  • Hours: Mon-Sat – 11 AM to 7 PM, Sun & Public Holiday: 11 AM – 5 PM
  • Available Services: Mobile and Consumer Electronics Service & Samsung Concierge Service
  • Nearby Landmark: Located inside Westgate Shopping Mall (Level 2)
  • Nearest MRT Station: Jurong East MRT station

Samsung Experience Store, Causeway Point

Address: 1 Woodlands Square #01-01/02, Causeway Point Shopping Mall, Singapore 738099

  • Phone Number: +65 6891 1011
  • Service Hours: Mon-Sat – 11 AM to 7 PM, Sun & Public Holiday: 11 AM – 5 PM
  • Nearby Landmark: Located inside Causeway Point Shopping Mall (Level 1)
  • Nearest MRT Station: Woodlands MRT station

Samsung Experience Store (Mobile drop-off and Collection Point)

Address: 63 Jurong West Central 3, #B1-09/10/11, Jurong Point Shopping Mall, Singapore 648331

  • Phone: +65 6791 2272
  • Service Hours: Mon-Sat – 11 AM to 7 PM, Sun & Public Holiday: 11 AM – 5 PM
  • Product Serviced: Drop-off and Collection Point for Samsung Mobiles & Consumer Electronic Products
  • Nearby Landmark: Located inside Jurong Point Shopping Mall (Level B1)
  • Nearest MRT Station: Boon Lay MRT station
Note: It’s not a Samsung walk-in service center but only a drop-off location. The service staff will send the devices to the nearest Service Center for repairing and after that customers will be informed when it’s time to collect their repaired devices at the store. The stores provide Drop-off service for Consumer Electronic Products.

Note: Samsung Care+ and Concierge Service center Provides services such as yearly device upgrade, discounted out-of-warranty repairs and data switching assistance for Concierge members.

For availing these services, customers can visit the 2 Concierge Service providers located in Plaza Singapura Mall and Westgate Mall.: All their details like Address, Hotline number, Phone numbers for these two centers is already provided above. Note that you have to provide your proof of purchase or Concierge card for verification.

Eternal Asia (S) Pte Ltd (Samsung Authorized RMA Center)

This Service Centre at north bridge road in Singapore provides services for Samsung Memory & Storage range of products. It fulfils all the repair, replacement needs for customers in Singapore and service all Memory Cards, Portable SSD like Portable SSD T7, Portable SSD T7 Touch, Portable SSD X5 Thunderbolt 3, Portable SSD T5 USB 3.1 and SSDs Like SSD 870 EVO SATA III, SSD 870 QVO SATA III, 860 QVO SATA SSD, 860 PRO SATA SSD & 860 EVO SATA SSD etc.

Address: , #03-41B-D, High Street Centre, 1 North Bridge Road, Singapore 179094

  • Phone Number: +65 65512999
  • Email Support: [email protected]
  • Service Hours: Mon-Fri: 10 AM to 7 PM (Lunch Hour: 2 PM – 3 PM), Closed on Saturday, Sunday & Public Holidays
  • Product Serviced: RMA (return merchandise authorisation) and Warranty registration for Samsung Portable SSD, SSD and Memory Cards.

Elite Air-conditioning & Engineering Pte Ltd (Samsung Authorised Air Conditioner Service Centre)

Air Conditioner customers and dealers can purchase original Samsung spare parts from the authorized AC Spare parts center located in 45 Kaki Bukit Industrial Terrace.

Directions: This location is just 240 m away (3 min walk) from The Leo bus stop (Stop ID: 71291, Kaki Bt Rd 3), Singapore.

Address: 45 Kaki Bukit Industrial Terrace, Singapore 416125

  • Customer Service Number: (65) 6446 7368
  • Fax Number: (65) 6443 3013
  • Products: AC Spare Parts for Multi Air Conditioner, Ceiling Air Conditioner, Free Joint Multi and Multi Split Acs.
  • Opening Hours: Mon-Fri: 9 AM – 5:30 PM, Sat: 9 AM – 12 PM
Also Read: Mistral Home Appliance Repair In Singapore 

Samsung Warranty Repair and Replacement

ProductWarranty PeriodWarranty Service
Mobile Device and Tablet
(Product hardware &
Original Samsung battery)
12 MonthsCarry in
Mobile Accessories
(Wired Charger, S Pen,
Earphone (Inbox), LED View Cover
& Gear Strap)
6 MonthsCarry in
Gear and Mobile Accessories
(Battery, Gear Series, Battery Pack,
Earphone (Out of Box), Speaker
& Wireless Charger)
12 MonthsCarry in
Samsung TV
(Curved, LED, LCD and Plasma TV
Excluding TU6900 TV Series)
36 Months
(12 Months for sold
as display set)
On Site
Blu-Ray Player12 Months
(6 Months for
Sold as display set)
Carry In
Digital Still Camera12 MonthCarry In
Camcorder12 MonthCarry In

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