Singtel Customer Care Hotline Numbers, Email Contact and Service Center Address

Looking for customer care support for Singtel? Or perhaps you wish to visit the nearest Singtel service center in Singapore? Whatever the need, we’ve got you all covered. Find the address, Singtel phone numbers, Singtel complaint/feedback email support, Singtel Hotline Technical support contact and google map directions for the largest mobile network operator in Singapore.

With a network of Singtel replacement centers, Singtel 24/7 Self-serve Kiosks, Singtel Shops, Equipment service centers and Singtel exclusive retailers all over the country, the telecommunication giant has gained around half of the broadband market, over 80% of the Homeline Consumer market, around 50% of the mobile market in Singapore. Simultaneously, to back its amazing consumer services the company has established amazing after-sale service support for the customers in the “Lion City.”

SINGTEL CUSTOMER CARE NUMBERS SINGAPORE:

If you are are issues like Unable to connect to internet, slow internet speed, problem in connecting Singtel router to singtel mobile network or WIFI issues with your Singtel Broadband; or issues like screen freeze & pixilation on Singtel TV and other probles with your Singtel Home digital line and Mobile call the following Customer care numbers for q quick and prompt service support.

SINGTEL SINGAPORE SERVICE CENTER NUMBERS CUSTOMER CARE HOTLINE & TECHNICAL SUPPORT EMAIL

Singtel Number for Postpaid, Broadband, TV & Homeline Consumer

Singtel technical Support Whatsapp Number: +65 9018 1688

Singtel Customer Care Singapore: Call 1688

Singtel Customer Care Overseas: +65 6235 1688

Singtel Call Center Hours: 8:30 AM – 8:30 PM all 7 days

Singtel Technical Support Hours: 24/7

Singtel Number for Prepaid Card & HI! Card

Singtel Customer Care Number: 1800 482 2800

Singtel Customer Care Overseas Customers: +65 6482 2800

SINGTEL NEW SIM CARD ACTIVATION NUMBER: 6220 1011

SINGTEL BILLING SUPPORT NUMBER: 1800 738 3330

SINGTEL HEADQUATERS MAIN PHONE NUMBER: +65 6838 3388

SINGTEL EMAIL: [email protected] (Singtel Media)

SINGTEL CONTACT NUMBER

(For bills, services, non-sales and post-sales enquiries)

Singtel Email: [email protected]

Singtel Contact Number: 1606 (Singapore) / +65 6221 1606 (Overseas)

Singtel Call Center Hours: Mon – Fri: 0800 – 1800hrs, Sat 0800 – 1400hrs

Sun & Public Holidays: Closed

Overseas Call Center Hours: 24 hrs

SINGTEL TECHNICAL SUPPORT

Singtel Technical Support Email: [email protected]

SINGTEL SHOP CUSTOMER CARE

(For Singtel Business eShop enquiries)

Singtel Email: [email protected]

Support Hours: Mon-Thur: 0830 – 1800hrs, Fri 0830 – 1730hrs

SINGTEL SATELLITE SERVICE CONTACT

(For Satellite Service Enquiry)

Singtel Email: [email protected]

Singtel Contact Number: 1800 788 0022 (Singapore) / +65 6788 0022 (Overseas)

SINGTEL SERVICE EMAIL & CONTACT NUMBER

(For Singnet Corporate Service Desk)

Singtel Email: [email protected]

SINGTEL HOTLINE NUMBER

(For Business Sales related enquiries)

Singtel Hotline Number: 1800 763 1111 (Business Sales)

Singtel Hotline Hours: Mon – Fri: 0830 – 1730hrs

SINGTEL Customer Care WHATSAPP Number +65 9018 1688 Chat Pic
SINGTEL Customer Care WHATSAPP Number +65 9018 1688 Chat Pic

SINGTEL SERVICE CENTERS IN SINGAPORE

Singtel Home Equipment Replacement Centres:

To replace your damaged/faulty Singtel equipment like Set Top Box (STB), Singtel TV Remote Control, Optical Network Terminal (ONT), Router, Optical Network Router (ONR) etc. Visit any of the following 6 Singtel service centers. Call or Email the service centers on the contact number and email support provided for each location and bring the following for a hassle-free replacement:

  • For Singtel Router Replacement: Router & its power adapter & your NRIC/identification card
  • For Singtel Optical Network Terminal (ONT) Replacement: ONT and its power adapter, Fibre patch cord & your NRIC/identification card
  • For Singtel Optical Network Router (ONR) Replacement: ONR and its power adapter, Fibre patch cord & your NRIC/identification card
  • For Set Top Box (STB) Replacement: STB and its power supply, Singel TV Remote control & your NRIC/identification card
  • For Singtel TV Remote Control Replacement: Singtel TV remote control & your NRIC/identification card1

Singtel Service Center Orchard Central

Address: +Serv @ Orchard Central, 181 Orchard Road, #04-08A, Orchard Central, Singapore 238896

  • Singtel Contact Number Orchard Central: +65 63039288
  • Singtel Email Support: [email protected]
  • Singtel Opening Hours Orchard Central: Mon-Sun: 12PM – 8PM Including Public Holidays (But the opening hours on Christmas Eve, New Year’s Eve & Chinese New Year Eve changes to : 12 PM – 4 PM, While the service center remains closed on 1st & 2nd day of Chinese New Year)
  • Nearest MRT station: Somerset MRT
  • NOTE: This is also a Singtel Self-Collection Centre to Redeem and collect your Singtel equipments like Optical Network Router (ONR), WiFi Router, WiFi Mesh, Singtel TV Set Top Box (STB), Smart LiveCam and Premiums / Accessories.

Singtel Service Center Zervex Building

Address: +Serv @ Ubi, 8 Ubi Road 2, #08-20, Zervex Building, Singapore 408538

  • Singtel Contact Number Zervex: +65 62953998
  • Singtel Email Support: [email protected]
  • Singtel Opening Hours Zervex: Mon-Fri: 9 AM – 5 PM (This Singtel service center remains closed on every Saturday, Sunday, Public Holidays & Chinese New Year Eve, While it’ll be open for business on Christmas Eve & New Year’s Eve from 9 AM – 12 PM)
  • Nearest MRT station: Ubi MRT

Singtel Service Center Woodlands 11 Building

Address: +Serv @ Woodlands, 11 Woodlands Close, #06-23/24, Woodlands 11, Singapore 737853

  • Singtel Contact Number Woodlands 11: +65 62953998
  • Singtel Email Support: [email protected]
  • Singtel Opening Hours Woodlands 11: Mon-Fri: 9 AM – 5 PM (This Singtel service center remains Open on Christmas Eve & New Year’s Eve from 9 AM – 12 PM but will be closed on every Saturday, Sunday, Public Holidays & Chinese New Year Eve)
  • Nearest MRT station: Admiralty MRT

Singtel Service Center NEX Mall

Address: Singtel Exclusive Retailer NEX Mall, 23, #04-35 Serangoon Central, NEX, Singapore 556083

  • Singtel Contact Number NEX Mall: +65 6838 3388
  • Singtel Opening Hours NEX Mall: Mon-Fri: 12 PM – 8 PM, Sat-Sun: 12 PM – 6 PM (This Singtel service center remains Open on Chinese New Year Eve from 12 AM – 2 PM but remains closed on 1st & 2nd day of Chinese new year)
  • Nearest MRT Station: Serangoon MRT

Singtel Service Center One Raffles Place

Address: Singtel Exclusive Retailer One Raffles Place (ORP), 1 Raffles Place #02-23, One Raffles Place, Singapore 048616

  • Singtel Contact Number ORP: +65 6838 3388
  • Singtel Opening Hours ORP: Mon-Fri: 10 PM – 7 PM, Sat-Sun: Closed (This Singtel service center remains Open on Chinese New Year Eve from 11 AM – 1 PM but remains closed on 1st & 2nd day of Chinese new year)
  • Nearest MRT Station: Raffles Place MRT

Singtel Service Center Changi City Point

Address: Singtel Exclusive Retailer Changi City Point (CCP), 5 Changi Business Park Central 1, #02-27, Changi City Point, Singapore 486038

  • Singtel Contact Number CCP: +65 6636 1819, +65 6636 1821
  • Singtel Opening Hours CCP: Mon-Sun: 11 AM – 9 PM (This Singtel service center remains Open on Chinese New Year Eve from 11 AM – 2 PM but remains closed on 1st & 2nd day of Chinese new year)
  • Nearest MRT Station: EXPO MRT

9 SINGTEL SHOP LOCATIONS

Where can I replace my Singtel SIM card? To replace your Singtel SIM Card visit the following shop locations near you. Singtel TV Remote Controls replacements can also be made at any of the following Singtel Shop.

Singtel Shop Tampines Mall

(Singtel 24/7 Self-Serve Kiosk Available)

Address: 4 Tampines Central 5, #02-13/14/15 Tampines Mall, 529510 Singapore

Opening hours: Mon-Sun: 11 AM – 9 PM

Nearest MRT station: Tampines MRT


Singtel Shop Comcentre

(Singtel 24/7 Self-Serve Kiosk Available)

Address: 31B Exeter Road, Comcentre, 239733 Singapore

Opening Hours: Mon –Sun: 10:30 AM – 7:30 PM

Nearest MRT station: Somerset MRT


Singtel Shop Parkway Parade

(Singtel 24/7 Self-Serve Kiosk Available)

Address: 80 Marine Parade Road #B1-01/02, Parkway Parade, 449269 Singapore

Opening Hours: Mon-Sun: 11 AM – 9 PM

Nearest MRT station: Paya Lebar MRT / Eunos MRT


Singtel Shop Ang Mo Kio Hub

Address: 53 Ang Mo Kio Ave 3, #B1-54/55/56/57 Ang Mo Kio Hub, 569933 Singapore

Opening Hours: Mon-Sun: 11 AM – 9 PM

Nearest MRT station: Ang Mo Kio MRT


Singtel Shop Bugis Junction

(Singtel 24/7 Self-Serve Kiosk Available)

Address: 200 Victoria Street, #01-50/50A Parco Bugis Junction, 188021 Singapore

Opening Hours: Mon-Sun: 11 AM – 9 PM

Nearest MRT station: Bugis MRT


UNBOXED by Singtel

Address: 68 Orchard Road, Plaza Singapura Open Plaza, 238839 Singapore

Opening Hours: Opens 24 Hours all 7 Days

Nearest MRT station: Dhoby Ghuat MRT


Singtel Shop Waterway Point

(Singtel 24/7 Self-Serve Kiosk Available)

Address: 83 Punggol Central, #B1-30 Waterway Point (East Wing), 828761 Singapore

Opening Hours: Mon-Sun: 11 AM – 9 PM

Nearest MRT station: Punggol MRT


Singtel Shop Jurong Point

(Singtel 24/7 Self-Serve Kiosk Available)

Address: 63 Jurong Point West Central 3, #B1-98/99 Jurong Point Shopping Centre, 648331 Singapore

Opening Hours: Mon-Sun: 11 AM – 9 PM

Nearest MRT station: Boon Lay MRT


Singtel Shop Causeway Point

(Singtel 24/7 Self-Serve Kiosk Available)

Address: 1 Woodlands Square, #03-03/04/05 Causeway Point, 738099 Singapore

Opening Hours: Mon-Sun: 11 AM – 9 PM

Nearest MRT station: Woodlands MRT

OTHER SINGTEL SELF-SERVE KIOSK LOCATIONS

Customers can also get instant SIM card replacements from any of the following Singtel Self-Serve Kiosk conveniently located at multiple locations in Singapore. The other 7 Singtel Self-serve Kiosk locations is same as the Singtel Shop locations listed above. Note that you can use mobile remittance service for instant fund transfers at some of the following locations.

Singtel Self-Serve Kiosk City Plaza

(Replace or upgrade sim card function is unavailable but mRemit service available)

Address: 810 Geylang Road, #01-02 City Plaza, 409286 Singapore

Nearest MRT station: Paya Lebar MRT

Singtel mRemit City Plaza Hours: Mon-Sat: 10 AM – 8 PM, Sun: 9 AM – 8 PM


Singtel Self-Serve Kiosk Plaza Singapura

Address: 68 Orchard Road #B2-08A, Plaza Singapura, 238839 Singapore

Nearest MRT station: Dhoby Ghuat


Singtel Self-Serve Kiosk Lucky Plaza

(Replace or upgrade sim card function is unavailable but mRemit service available)

Address: 304 Orchard Road, #01-11 Lucky Plaza, 238863 Singapore

Nearest MRT station: Orchard MRT

Singtel mRemit Lucky Plaza Hours: Mon-Sun: 9 AM – 8 PM