Here is the guide to finding Prestige service centres with their address, opening hours, and customer care numbers in India. Prestige is known all across the country for its top-class customer support and after-sales service. They have also established a dedicated call centre where you can call during the day to resolve your issue with cooking products.
List of Authorized Prestige Service Centers:
Here is the table where we have listed all major metro cities where you can find Prestige authorised service centres. Just click on your city to get the address, phone numbers, and working hours. Also, if your city is not listed below, simply head over to the Google map provided here to locate your nearest repair shop.
Prestige Service Center – Google Map Locator
If you want to get the exact directions to drive towards your nearest Prestige authorized service center, simply use the embedded Google map below.
Prestige Customer Care
| Toll Free Helpline No | 1800 123 334 411 |
| For BSNL/MTNL Customers | 080-6846 9897 |
| Customer Care | 9535621112 |
| [email protected] | |
| Call Centre Hours | Monday to Sunday, 8:00 AM to 8:00 PM |
| Website | ttkprestige.com |
For Service Escalation: if the complainant is still not satisfied by the service he/she can contact the email addresses provided above with their “customer complaint number”.
VOC Manager: [email protected]
National Service Manager: [email protected]
About Prestige
TTK Prestige Limited is an Indian company founded in 1928 by TTK (Tiruvellore Thattai Krishnamachari) in Bengaluru. Its core consumers are Indian Homemakers and over the years the company, best known for its Prestige brand pressure cookers, has diversified its portfolio in the Indian home market.
With marketing genius tagline ‘Jo biwi se kare pyaar, woh Prestige se kaise kare inkaar’, Prestige captures both a nostalgia and attention of consumers. It has dominated the pressure cooker market in India with almost 40-45 % market share.
Currently the company caters total kitchen solutions and clean home range of products to its customer like
- Pressure Cookers: CLIP-ON Pressure Cookers, Stainless Steel Pressure Cookers, Aluminum Pressure Cookers & Hard Anodized Pressure Cookers
- Appliances: Mixer Grinder, Electric Kettles, Electric Rice Cookers, Roti Maker & Electric Chopper
- Cookware: Non Stick Cookware, Stainless Steel Cookware, Induction Base Cookware & Kitchen Sets Cookware
- Cook-tops & Chimneys: Glass Top Gas Stoves, Stainless Steel Gas Stoves, Induction Cooktops, Chimneys & Hobtop
- Cleaning Solutions: Hero electronic mop, Clean home wet and dry vacuum cleaner – Typhoon, Steam cleaner & Magic spin Mop
Steps and Servicing Guidelines:
- First call the Prestige National Helpline number within the working hours
- Based on the nature of your query, the helpline executive may either try to resolve the issue telephonically, allot you for “Carry-In service” or Book you for “Home Service” by generating a ‘Work order ID’.
- For Carry-in service: the Customer is advised to carry the product to the nearest “authorized Prestige Service Center” and the address of which will be sent via SMS to customer’s phone no.
- Product eligible for only “Carry-in service”: Pressure Cooker, Microwavable Pressure Cooker, Cookware, Pressure Cook-wares, Multi Cooker, Flask, Gas Guard, Lighter, Electric Chopper, Electric Grill, Flip Bin, Vegetable Cutter, Coffee Maker, Deep Fryer, Hand Blender, Hand Mixer, Steam Iron, Kettle, Juicer, Ladder, Lanterns, Masala Grinder, Non Electric Mop, Multi Grater, Ozoniser, Pizza Maker, Popcorn Maker, Roti Maker, Sandwich Maker, SS Utensils, Toaster, Water Bottle.
- For Home Service: The helpline executive will provide calling customer with a “Work order ID” and a representative from the nearest “TTK Prestige Authorised service center” will visit the complainant to check the product and advises accordingly.
- Product eligible for “Home Service: Hybrid Combi Cooktops, Induction Cook Tops, Air Fryer, Air Purifier, Water Purifier, Barbeque, Built in Hob, Food processor, LPG Gas stove, Mixer Grinder, Juicer Mixer Grinder, Kitchen Hood, Microwave Oven, OTG, Rice Cooker, Steam Cleaner, Electric Mop, Wet Grinder.
If the product is under Warranty period: provide the Purchase invoice and Warranty card.
If the product is not under Warranty period: an estimate of time and price for servicing the product will be told to the customer.